Develop more feasible, desirable, and viable solutions by bringing diverse perspectives into the development process – from your customers or clients and from within your organization.
Make decisions, meetings, processes and solutions faster and more effective by removing the excess conversations that typically take place in collaborative work and replacing them with intentional dialogue and non-verbal tools.
Enable the best ideas to come forward and the best solutions to be created, by leveraging anonymity and equitable decision making to ensure every voice in the room is included in solution creation – not just the loudest, most senior or most centered.
Address the root causes of social problems, by using intentional processes designed to uncover and creatively solve for the components and structures that lead to unjust or inadequate systems.
Gain deep understanding and cultivate empathy with the people you’re creating for by making sure those closest to the issue are at the center of the solution-creation process; from inspiration to ideation to implementation, for the most equitable outcomes.
Super by Design was hired by the City of Santa Monica to design and implement a six-month community engagement strategy to help bring forth a new city-wide homelessness initiative, with a specific focus on including voices from those with lived experience.See The Case Study
Super by Design worked with Together We Rise to help identify, understand and develop an opportunity to use technology to help agencies improve the quality of care they provide for youth in the foster care system.See the case study
In 2019, The Social Change Institute at CHC launched the Coalition on Economic Resiliency. Super by Design was brought in to help design and facilitate the inaugural convening which brought together 80 cross-sector executives, innovators, and community leaders to tackle a variety of social issues relevant to building economic resilience in low-income communities.See the case study
Super by Design worked with MeUndies' Brand Marketing team to streamline their social impact efforts; establishing strategic non-profit partners and developing creative initiatives to align with team and business objectives.SEE the case study
Working with Mar Vista Family Center, LMU’s Design Entrepreneurship class was tasked with improving how the various spaces within the center could be best utilized for their programming. Super by Design, was brought in to support collaboration among cross-functional teams made up of students from various majors.See the case study
"Rachael & Maicol were awesome in leading all of our project team members through an unfamiliar methodology. The results of this effort will allow us to kick our development project off right from the start. Their energy and humor was very infectious and kept us on point. A win for human-centered development!"
"Super by Design's guidance, planning and facilitation were critical to our success."
"The Super By Design approach enabled everyone to have a voice and contribute to decision making quickly and efficiently. Maicol's demeanor is perfect for collaborations as he is open, understanding, and flexible. They can read the room well and facilitate effectively."
"The strategy session Rachael facilitated with key stakeholders from our team was extremely productive and helped us quickly determine and align on our overall initiative. Rachael has continued to make herself available to my team and me as a resource and a partner and I'm thankful for the opportunity to work with her."
"Maicol is the go-to guy for Design Sprints. He helped us solve a large and ambiguous problem and discover issues within our solution in a week instead of months. We were able to pivot and solve it the right way and our users were very happy with our results. I would highly recommend Super by Design for anyone looking to develop the right product quickly."
"When we were looking to identify a new market opportunity, we hired Super by Design to help us validate before building. They helped design a working prototype, lead user-tests with potential customers and then built out a clear strategy and roadmap for the entire project allowing us to be completely prepared to move forward."
"Working with Super by Design has fundamentally changed how we operate and build products. The process is a good framework for taking a complex environment, where you don't necessarily know what the problems are, and drilling down into what is important now to find good solutions that the team can agree on and have a really big impact. From now on the first part of our product development experience is going to be driven by Design Sprints."
"Maicol expertly lead us through 4 days of analysis, prototyping and user testing to refine our product and collect feedback on new design ideas. He helped us get the critical data we needed and translate user frustrations into useful features in order to take our product to the next level."
The SBD team gathers all necessary information from stakeholders about the project or challenge, along with goals and desired outcomes.
Using the information gathered, we’ll design a process, set of processes or research strategies custom to the scope and needs of the project, team and organization.
One or more SBD team members (depending on group size and duration) will execute the plan and process facilitation over the allotted time – over a few hours or several months.
We'll complete any follow-up work necessary to move the project forward; digitizing artifacts, synthesis and/or analysis of captured data, iteration sessions, follow-up meetings, and the creation of any deliverable(s) determined in the discovery session.
We want to continue supporting human-centered solutions, while also making sure our work is accessible to anyone who needs it. For this reason, we price on a sliding scale based on the size and income of an organization, reducing fees up to 70% for small, emerging or low/no-profit mission-driven organizations.
Reach out at firstname.lastname@example.org and let us know how we can help.